General Conditions

1. Booking:

For the convenience of clients, Guidemonterosa S.R.L. offers several ways of making a firm booking: by submitting a completed booking card or form by post, or by faxing or e-mailing us using the booking form on our website www.guidemonterosa.com. Any of these methods constitutes the offer of a contract on the client's part and when the offer is accepted by Guidemonterosa S.R.L. the contract becomes binding on both parties. If the booking is for more than one participant, the client who makes the booking is reponsible for the obligations of all the others as well as for his/her own. Either on completion of the contract or promptly thereafter the client will receive written confirmation from Guidemonterosa S.R.L. of the package that has been booked together with any details that have not already been supplied as part of any advance information. Guidemonterosa S.R.L. would be grateful if bookings could be made as early as possible to facilitate the allocation of hotel rooms.

2. Payment:

On conclusion of the contract for the package, Guidemonterosa S.R.L. will issue a Confirmation of Booking to the client together with an invoice for the full price of the package. On receipt of the invoice 10% of the specified price is payable immediately and the remainder, in the case of packages with Alpine venues, not less than 30 days prior to the departure date. At the time of the booking Guidemonterosa S.R.L. will issue to each participant a Guarantee Certificate as required under Italian law.

3. Package price:

Prices quoted are per person and cover all the items listed in our published description of the relevant package. However, Guidemonterosa S.R.L. reserves the right to make later adjustments to prices in order to cover any unforeseen additional costs such as aviation fuel surcharges and extra helicopter flights.

4. Rules governing participation:

Any legally responsible person is welcome to participate in Guidemonterosa S.R.L. heli-skiing and freeriding packages provided that he/she is in good health, is adequately skilled and has the right clothing and equipment for meeting the demands of the activity as described in our information material. Whether at the start of or during the course of the tour, if the qualified mountain guide
engaged by Guidemonterosa S.R.L. judges that a participant clearly does not fulfil these pre-conditions, he/she may exclude the participant wholly or partly from the scheduled activities. If this results in a saving for Guidemonterosa S.R.L. in payments due to third parties, the saving will be passed on to the participant. Up to the day when the package begins, a participant can ask that another person should take his/her place as long as this person fulfils the pre-conditions and there are no legal or regulatory provisions to the contrary. The original participant remains the opposite party to the contract but Guidemonterosa S.R.L. transfers the original participant's rights (including
the right to services and the substitution rights conveyed under the contract) to the new participant. If the original participant arranges for the substitute participant to become a joint party to the
contract, both the original and the substitute participant become jointly responsible for any additional costs that arise from the presence of the substitute participant.

5. Number of participants per group:

The minimum and maximum number of participants varies from package to package depending on the challenges involved and the corresponding nature of the tour. The attention of clients is drawn to the numbers specified in Guidemonterosa S.R.L. printed information and on its website. For example, 'TN: min-max. 6-8 persons means that if the minimum number of 6 participants is achieved, the tour can take place: however, that there cannot be more than 8 participants per mountain guide. Until the minimum number of bookings has been arrived at, Guidemonterosa S.R.L. reserves the right to cancel a tour any time up to four weeks before it is due to begin. Notice of cancellation may be given in writing, by telephone or person to person. Any payments already made will be refunded to participants at once and in full. If Guidemonterosa S.R.L. makes use of its right to cancel a tour but the prospective participants still wish the journey to the resort, the planned activities and/or the functions of the guide to be maintained, Guidemonterosa S.R.L. will put together a new package accordingly, though this can only be done at a new price which will be communicated by Guidemonterosa S.R.L. to the prosective participants. If they accept the new price, this will constitute a new contract on the basis of which the new package will be put into opeartion.

6. Cancellation by participants:

Clients may cancel their participation in a package at any time before it is due to begin. In their own interest – to be able to prove that they have done so – they should make or confirm the cancellation in writing. The cancellation becomes valid only on the day that it reaches Guidemonterosa S.R.L.. In the event of a cancellation, instead of a precise calculation of costs Guidemonterosa S.R.L. can accept the following percentages of the total net cost of the package – the net cost being the full quoted price less any reduction or waiver of charges that Guidemonterosa S.R.L. is able to secure from third parties (credits for unused hotel facilities, commission for agency services, ski passes, flight tickets etc.). For skiing and heli-skiing tours the reduced amount payable to Guidemonterosa S.R.L. will be:

Not less than 60 days prior to the start of the tour: 10% of the net price
Not less than 30 days prior to the start of the tour: 50% of the net price
Not less than 10 days prior to the start of the tour: 75% of the net price
Thereafter: 90% of the net price

7. Liability and insurance:

Guidemonterosa S.R.L. accepts liability under the terms of its existing Mountain School Liability Insurance for any injury to persons, damage to property or financial loss that is occasioned by irresponsible or grossly irresponsible conduct on its own part or that of any persons to whom it
entrusts the duties of a tour or mountain guide. Apart from these specified liabilities, any person participating in a tour does so entirely at his/her own risk. At any time the person acting as guide
may alter the planned tour to match the participants' level of experience or their degree of fitness and technical ability, or in the light of unforeseen circumstances (see also paragraphs 3 and 9).

8. Documentation and health requirements:

Each participant is personally responsible for his/her own compliance with passport, visa, customs, currency and health regulations. Certain packages include the assistance of Guidemonterosa S.R.L. in obtaining a visa but other tours require participants to obtain visas for themselves.



9. Cancellation of the contract in exceptional circumstances:

If a tour or activity is rendered impracticable, significantly jeopardised or even threatened with danger due to exceptional circumstances (eg. war, riot, epidemic, disruption to flights, strikes and natural catastrophe), either party will be entitled to cancel or withdraw from the contract. In this case appropriate compensation in line with the financial value will be paid by the client to Guidemonterosa S.R.L. for the services that have already been rendered or are still due to be rendered.
Any additional costs for returning the client home or whatever are to be borne 50% by the client and 50% by Guidemonterosa S.R.L. Further claims are not permissible. If for its part Guidemonterosa S.R.L. is able to cancel its contracts with other parties who were due to provide goods and services (hotels, proprietors of huts, agents, foreign representatives, issuers of ski passes and flight tickets etc.) it will of course refund the residue of the price already paid by the client, less a handling charge (likely to amount to at least 10% of the tour price).

10. Amendments to sevices and prices:

The prices quoted in Guidemonterosa S.R.L. programme of tours and other advance information are, to the best of Guidemonterosa S.R.L. knowledge, correct at the time of going to press/announcement on the website. However, Guidemonterosa S.R.L. reserves the right to make later adjustments to prices in order to cover any unforseen additional costs such as aviation fuel surcharges. As soon as Guidemonterosa S.R.L. obtains an explanation of the factors leading to any increase in price it will pass on this information to participants. This will be not later than the 21st day prior to departure.

11. Equipment loaned to participants:

The cost of repairing any damage to loaned equipment, other than normal wear and tear, is to be borne by the borrower. The borrower must also replace any lost items. If Guidemonterosa S.R.L. ABS rucksacks are used in activities, Guidemonterosa S.R.L. is entitled to charge for any inadvertent releases and if test skis are employed, Guidemonterosa S.R.L. cannot be held responsible for accidents with any equipment (skis, bindings etc.) that it makes freely available on loan.

12. Tour organiser:

The tour organiser is Guidemonterosa S.R.L. under the management of State Certificated Mountain
and Skiing Guides. All tours are prepared with due care and attention, However Guidemonterosa S.R.L. can give no guarantee that mountain summits
or any other subjective measure of success will be attained. Guidemonterosa S.R.L. does all it can to try to ensure partiticipants' safety but there is always a remaining element of risk. After Guidemonterosa S.R.L. has completed the advance planning as well as possible, the Mountain Guide or Pending Mountain Guide on the spot then reaches a judgement about the feasibility of the route and the prevailing conditions as well as about the strength and fitness of each participant. But even after this, every tour is exposed to the dangers that are always present in mountains, for instance to objective dangers such avalanches, falling rock or ice and the effects of rapid and unforseeable changes of weather. There are also subjective influences such as sudden mental exhaustion among members of the group. Despite the best efforts of Guidemonterosa S.R.L. it is not possible to exclude every danger from undertakings of this sort.

13. Place of jurisdiction

Legal action by clients or participants against Guidemonterosa S.R.L. may be taken only under the Law of Italy.

14. Invalidity

If any of the above paragraphs is not legally valid the actual provisions of the Law in relation to the matter concerned will apply.

Guidemonterosa S.R.L.

© Guidemonterosa - Fraz. Tschaval 5, Gressoney la Trinité, 11020 (Ao) Italia, Phone +39 0125 366 019, E-Mail info@guidemonterosa.com, PARTITA I.V.A. 01076110079